Dispute Resolution Service

Dispute resolution statistics for .ch and .li domain names

The dispute resolution service for .ch and .li domain names involves a two-stage procedure: the attempt at conciliation by phone and an expert's decision. The procedure can be suspended at any time. This option is regularly taken up prior to the conciliation procedure and results in the resolution of almost half the cases. The other half of the cases is decided upon by experts. There are only a small number of cases that are actually resolved during conciliation, or that are not submitted to an expert for their opinion at all.